Staff Liaison Training-HPB What they look like and what they do

Video Transcription
Video Summary
In this video, Mark Engel from Association Management Center discusses the characteristics and actions of high-performing boards in non-profit organizations. He begins by emphasizing the importance of understanding the stage of life the organization is in, moving from conception to adolescence, young adulthood, and finally, adulthood. Engaging the right people, including subject matter experts and professional staff, is critical at each stage.<br /><br />Engel then explains the key elements of governance, including incorporation elements such as articles of incorporation and bylaws. He notes that the concept of governance has evolved from a focus on control to a more distributed authority within meaningful work groups.<br /><br />He discusses three critical elements of high-performing boards: strategy, culture, and team safety. He cites research by Will Brown, Nancy Axelrod, and Amy Edmondson that highlight the importance of strategic focus, strong interpersonal relationships, and an environment of team safety in driving organizational performance.<br /><br />Engel introduces a blueprint for good governance with six essential ingredients: board meetings, strategy work, streamlined structure, board and staff composition, leadership, and mission. He emphasizes the need for boards to spend their time on generative and strategic discussions rather than routine operational matters.<br /><br />The video also covers the importance of constructive conflict and diverse viewpoints in board discussions. Proper understanding of issues, well-managed conflict, and adequate process and time improve decision quality.<br /><br />Engel concludes by discussing the significance of trust in fostering teamwork and how the board-staff partnership, aligned with the concept of governance as leadership, is vital for organizational success.<br /><br />(The video does not provide specific credits for the research mentioned.)
Keywords
high-performing boards
non-profit organizations
governance
strategy
team safety